Print

Procedure for returning tickets if you know, in advance, that you cannot attend a particular concert?

 

Because of the Club's popularity, it is particularly important that a good and efficient ticket re-sale system is in place. A great tradition has built up whereby Concert Club Members let us know if they cannot attend a concert so that their seats can be made available for re-sale. Please give the Single Ticket Booking Secretary as much notice as possible and we will try to re-sell your ticket(s). Her contact details are:

 

By email

Contact Jennie Rundle at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  as soon as you are able. Please be sure that you make clear which concert you will be missing, give your seat numbers and remember to include your phone contact details.

 

By phone

Please phone Jennie Rundle on 01943 609045 between 10 am and 7 pm only please, and up to 1 pm on Concert day. If you reach the answer phone please speak clearly and leave your name, telephone number, the concert that you will be missing and your seat numbers. Jennie will make your tickets available for possible re-sale and will not normally ring you back unless you specifically request a return call. 

 

You do not need to physically return your tickets so long as we have the ticket numbers. If we re-sell your ticket(s), you will be offered a refund of the amount you paid. Should you choose not to claim your refund, it will be treated as a donation to the club and, as such, can attract a 'Gift Aid' from the Inland Revenue.